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For reimbursement, please make sure to provide your IBAN.

Please provide us with more information about the incident.

You can find the number of your ferry ticket machine in the middle of the sticker located to the left under the screen.
In case of a refund, please enter the amount here.

If you contact us by email or phone, your data will only be processed for the purpose of handling your inquiry. Once the purpose is fulfilled, the related data will also be deleted. The use of the contact form is carried out via encrypted data transmission. Furthermore, there is no transfer to third parties. More information can be found here: